SHIPPING & RETURNS

Shipping Policy

** If you are concerned about package theft at your address, specify that you would like Canada Post to require a signature upon delivery in the shipping notes at checkout *


PICK-UP 
Pick up is available in the west end of Vancouver near Stanley Park.
Rachael will call you to confirm a pick up time.

LOCAL VANCOUVER DELIVERY :

Free shipping on orders $150 + or $12 FLAT RATE 
Local deliveries are shipped by Canada Post.

 

CANADA-WIDE: 

Free shipping on orders $150 + or $16.50 FLAT RATE
Shipped via Canada Post

 

US & INTERNATIONAL:

Free shipping on orders $225 + or $25 FLAT RATE
Shipped Via Canada Post
 

Missing / Stolen / Damaged Packages:


If you received a notification that your item was delivered and you have not received it, please contact Rachael at BeginAgainThriftShop@gmail.com, so we can ensure that all the information provided was correct. If it was, Rachael will submit a claim with Canada Post to locate your package. 

If Canada Post confirms that your package was delivered to the correct address, you acknowledge that Begin Again is NOT liable for any missing/stolen packages.

If an item is damaged upon arrival, please contact Rachael at 

Return & Exchange Policy

 

All items are final sale

Each item’s condition is always listed, however it is possible for things to be missed as
these are used pieces. If this comes up, please contact Rachael at 
BeginAgainThriftShop@gmail.com and a solution will be discussed.